FREQUENTLY ASKED QUESTIONS

BUYERS

READY-MADE TRACKS

+ What the package will I get after purchasing ready-made track?

Stems (like Kick, Lead 1, Lead 2, Clap 1, Clap2, etc)
MIDI files (like bass, leads, pads, top melodies)
Final mixdown and master file in WAV 44.100kHz 16bit & MP3 320kbp/s
Contract with a non-disclosure agreement and full authorship and copyright transfer to you

+ How do you deliver the files?

We use transfernow.com or dropbox.com to deliver purchased track files.

+ Will I get a project file after purchasing a ready-made track?

we need to confirm from the producer first and if it’s available it will cost you extra $50

+ Will I receive a contract for the Readymade track?

Yes, you will receive a contract with a non-disclosure agreement and full authorship and copyright transfer to you

+ Can I get a refund?

No, If you purchased a ready-made track you can not get a refund.

+ Do you have any discounts on Readymade tracks?

Yes, we regularly release discount coupons you can contact us if you want a coupon.

CUSTOM SERVICES

+ How should I start my custom order and what’s the process of working with you?

To start a custom order you need to contact us through our contact us link. Send us a few reference track links and a message about how exactly you want your custom track to sound like.

+ How much time does it take to finish custom production?

Usually, a minimum of 5 days and a maximum 10 days to complete a custom track

+ Do you work with singers and songwriters? I want to have vocal in my track.

Yes, we have many in house singers and songwriters. We can definitely help you to get the best singer and songwriters.

+ Which styles and genres you are working with?

We are a group of producers, we can work on any genre as per the requirement

+ Can you work with my audio files (samples) or midi?

Yes, Ofcourse 

+ I want my own track to sound like professional EDM track, could you help me?

Yes, we also have a co-production service. You just need to send us your incomplete or complete track with a few reference tracks. So we can know how you exactly want your track to be sound like? We will make the best version of your own existing track.

+ What is the difference between ordering co-creation and custom-made original track?

Co-creation means working on your track which is unfinished or finished. And converting it into full professional song and
Custom track means we will create a full professional track from scratch. You have to only submit a few reference tracks that’s all.

+ May I have any influence (revisions) on the production of my track?

Yes! when you receive your first demo it’s the best time to give your feedback. We will fix it and after you are satisfied then only we will move forward. We will keep sending revisions until you are satisfied.

+ What files are included in the final package?

Stems (like Kick, Lead 1, Lead 2, Clap 1, Clap2, etc)
MIDI files (like bass, leads, pads, top melodies)
Final mixdown, master version, and Radio Version file in WAV 44.100kHz 16bit & MP3 320kbp/s
Contract with a non-disclosure agreement and full authorship and copyright transfer to you

+ How do you deliver the files, Once the project is completed?

We use transfernow.com or dropbox.com to deliver completed project files

+ Do you give project file for future editing

Yes it’s free in a custom services

Will I receive a contract for the project?

Yes, you will receive a contract with a non-disclosure agreement and full authorship and copyright transfer to you.

Can I get a refund if not satisfied?

Refund is only avalible before approving the first demo (draft) track. We only procced to produce full track only after receiving the approvement from the customer.

+ Can I buy a demo track that is available on custom service page?

No.

+ I would like your producer to work with me in a studio, can I hire him?

Sure, in this case, you must pay transport and accommodation expenses alongside track’s price.

+I’m a producer and looking for a specific sound-design, remake or template. Do you have any resources or recommendations?

yes, you can contact us, we can design or recreate any sound that you like.

OTHER

+ Which payment options do you have?

The easiest and most popular way is PayPal. You can use your PayPal balance or your credit card (such as Mastercard, Visa, Maestro and more).

+ Is it safe to work with you? I don’t want to waste my money

Yes, its 100% safe, We are proving service from the last 5 years. Plus all the transactions are passed through PayPal so its 100% Safe

+ Why should I use your services?

We are active for last 5 years and sold thousands of ghost production tracks, All our services are 100% Geniune and professional.

+ Can you guarantee that my track will be signed to a certain label?

We can not guarantee which label will get your track signed, but we will help you by giving 5000+ EDM Contacts for free. This includes all the record labels, radios, and A&R contacts

SELLERS

+ How many days it will usally take to sell my track?

We can not predict how many days it will take to get your track sold. It totally depends on the track quality and quanity. If you have submitted good quality and more tracks it will take less than a regular time to get sells.

+ Why you ask for all track files? Why I can’t just submit an mp3 file?

There are many reasons, few of them are given below.

1. Many producers submit the track and after some time they forget about the submission and lose contact with us.

2. Sometimes producers lose the track files due to viruses, corrupt harddrive or sometimes mistakenly files get deleted.

3. In some cases, after the track get sold we have seen some producers ask for more money than what they have mentioned

+ Will I get the signing contract for proof that I have sent you all the track files?

Yes, Once the track is submitted and featured on our platform we give the contract of proof to the producer for allowing us to sell the tracks.

+ How many days does it take to get the amount after the track is sold?

Once it is sold within 7 days you will get the amount in your PayPal or bank account.

+ How many track should I submit?

You can submit as many tracks as you want but at least try to submit 3 tracks for faster sales.

+ Can I send you a track, which is already released?

No, We only accept tracks that are not released under any artist name on any platform. Our team keeps scanning the newly received tracks and also our released tracks which are avaliable to buy. If we see any track which is released after or before the submission that producer will be blocked from our platform. And we will take down all his/her tracks.

+ I have submitted few tracks but yet I didn’t get any reply from you.

We daily get a lot of tracks to check and process. If the track quality doesn’t meet our standards than we reject the track. So if you didn’t get a reply within 15 days of submission that means your track is rejected and you can send a new track for sale.

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